Customer satisfaction is our top priority at Molecular Biology Products, Inc. As such, we would like you to be completely satisfied with your purchase. We warrants products to be free of defects in material and workmanship. We will replace defective products at no cost to you. If you need to return an item, please contact our customer service department within 30 days of receipt of your purchase. Before returning any item, please obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number.All items returned must be returned new, unused, in its original packaging, any accessories provided by the manufacturer, and in resalable condition. Return shipping costs will be at the customer's expense. All returns will be inspected prior to issuing credit.
How To Contact Us For Returns:
- Email: [email protected]
- Phone: 416.549.8100 (Mon-Friday 8:00am till 5:00pm EST)
- Fax: 416.981.7974 (24/7)